Accessibility
PI Fine Art/PI Creative Art Statement of Commitment
PI Fine Art/PI Creative Art is committed to providing a barrier-free environment for all stakeholders including our clients/customers, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), and its associated standards and regulations.
PI Fine Art/PI Creative Art understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization's compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.
Providing an accessible and barrier-free environment is a shared effort, and as an organization, PI Fine Art/PI Creative Art is committed to working with the necessary parties to make accessibility for all a reality. For more detailed information on our accessibility policies, plans, and training programs, please contact our Human Resources Department.
Feedback
We strive to improve accessibility for our customers with disabilities. We would like to hear your comments, questions and suggestions about the provision of our goods or services to people with disabilities. Please contact us by email at info@pifineart.com to share your comments.
Written feedback can be sent to the attention of the Human Resources, 1180 Caledonia Rd, Toronto, ON M6A 2W5..
General Requirements
Accessibility Policies
PI Fine Art/PI Creative Art will develop, implement and maintain policies governing how the organization achieves or will achieve accessibility. All policies with accessibility components will be reviewed regularly. PI Fine Art/PI Creative Art will provide a copy of related policies to any person who requests one. Copies of policies will be provided in accessible format, if required.
Multi-Year Accessibility Plan
Our Commitment
PI Fine Art is an inclusive and respectful workplace which includes showing respect to all regardless of their cultural background, ethnicity, gender identify or faith. Additionally, ensuring we remove all barriers to those with disabilities supports our desire to be a respectful and responsible organization to all people, as well as to our environment.
We will continually look to our team for further input and to our legal requirements to ensure we provide programs, policy and ways of working that support the above.
Introduction
PI Fine Art strives to meet the needs of its employees and customers with disabilities and is working diligently to remove and prevent barriers to accessibility.
PI Fine Art is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act, 2005. This accessibility plan outlines the steps we are taking to meet those requirements and to improve opportunities for people with disabilities.
Our plan shows how we will play our role in making Ontario an accessible province for all Ontarians.
The plan is reviewed and updated at least once every 5 years.
Removing and Preventing Barriers
Information and Communications
PI Fine Art is committed to making our information and communications accessible to people with disabilities. If a person with a disability asks for accessible information or requires communication supports, we will work with them to develop a solution for meeting their needs.
We will ensure our new websites are compliant with all requirements and conforms to the Web Content Accessibility Guidelines.
Accessibility Policies
PI Fine Art/PI Creative Art will develop, implement and maintain policies governing how the organization achieves or will achieve accessibility. All policies with accessibility components will be reviewed regularly. PI Fine Art/PI Creative Art will provide a copy of related policies to any person who requests one. Copies of policies will be provided in accessible format, if required.
Employment
PI Fine Art is committed to fair and accessible employment practices.
Recruitment, Assessment and Selection
During the hiring process, we will notify our team members, the public, and the selected candidates that we will work with them to provide accommodations for their disabilities. If the applicant requires accommodations, we will coordinate a plan with them to provide suitable arrangements.
Accessible Formats and Communication Supports for Team members
If requested by a team member with a disability, we will provide the team member with a suitable and accessible format that accommodates their individual needs. This includes information the team member needs to perform their job and other information that is generally available to all team members in the workplace (ex. general updates, new policies or procedures, health & safety meeting minutes, etc.).
Performance Management and Career Development
We will consider the accessibility needs of the individual when carrying out the performance management process and when offering career development and advancement opportunities, as per the individual’s accommodation plan outlined above. This will ensure equal development and advancement opportunities for all team members.
Return to Work
We will develop and implement return to work plans for team members who are absent from work due to a disability (described in section 28 of the IASR). We will work with the team member to find suitable accommodations for them to return to work safely.
Redeployment
If redeployment, or reassignment to other departments or jobs is necessary to avoid layoffs, we will consider the accessibility needs of team members with disabilities and their accommodation plans.
Workplace Emergency Response Information
We will work with team members with disabilities to ensure they fully understand the workplace emergency response information. The method chosen will reflect the individual’s unique challenges and will be created in consultation with the team member. It shall consider the team members mental and physical capabilities, as well as the physical nature of the work environment.
The emergency response information will be reviewed if the team member moves to a different physical location, when the team member’s accommodation needs are reviewed, and during general reviews of the emergency response policies.
Documented Individual Accommodation Plans
We will have a formal written procedure for documenting individual accommodation plans for the team members with disabilities. The documentation will include the following elements:
- The team member’s participation in creating the plan
- How the team member is individually assessed
- The method in which we may request an evaluation from an outside medical expert or other expert (at the company’s expense) to determine if and how suitable accommodations may be achieved
- Methods which the team member can request participation of a representative in the creation of an accommodation plan
- Steps taken to ensure the team member’s privacy of personal information
- The frequency of review or update of the individual’s accommodation plan
- How the review of the accommodation plan will be reviewed
- Method in which the reasons for denial of accommodation plan will be provided
- Providing the accommodation in an accessible format based on individual needs
The individual accommodation will also include:
- Information about accessible formats and communication supports available to the individual
- The individualized workplace emergency response information
- All other accommodations provided
Procurement
PI Fine Art is committed to fair and accessible employment practices. Using the MindClick MSAP Audit, we conduct thorough examinations of our vendors to guarantee the implementation of human rights and ethical labor practices across the entire supply chain. Additionally, we source materials from locations where regulatory authorities mandate companies to establish their own internal policies.
Training
PI Fine Art is committed to training all employees, volunteers, agents and/or contractors who deal with the public or other third parties that act on behalf of PI Fine Art, and persons participating in the development and approval of Office Central Policies. The training will be appropriate to the duties of the employees and other persons.
Employees will be trained when changes are made to the accessibility policy. New employees will be trained as part of the New Employee Onboarding/Orientation process.
We maintain records of the training provided, date of completion, and team members who were trained.
Design of Public Spaces
PI Fine Art will meet accessibility laws when building or making major changes to public spaces. PI Fine Art will put procedures in place to prevent service disruptions to the accessible parts of our public spaces.
Feedback Process
We are committed to improving accessibility for those with disabilities. We welcome feedback about the way we provide service to such persons.
Method of Providing Feedback
Feedback may be provided in person at our office, by telephone, in writing, or by email.
Review Process
All feedback will be reviewed by the Human Resources Department and a member of Senior Leadership.
Complaints
If the feedback constitutes a complaint about the accessibility of service to persons with disabilities, an attempt will be made to resolve it immediately. If this cannot be achieved, the complaint will be forwarded to our CEO and responded to within ten business days using the same means of communication that was used to provide the feedback. All reasonable efforts will be made to resolve the complaint.
Customer Service
PI Fine Art is committed to providing accessible customer service to people with disabilities. This means that we will provide goods, services and facilities to people with disabilities with the same high quality and timeliness as others.
Service Animals
PI will permit the use of a service animal (such as a seeing eye dog or service dog) by a person with a disability who is an employee, a client, an individual assisting a client, or a member of the public seeking our services. If necessary, our team members will facilitate the entry of the person with a disability, and his or her service animal to the building in which our office is located.
Support Individuals
Our clients, and other members of the public with a disability who wish to be accompanied by a support person to a meeting with our team members, whether at our office, will be permitted to do so to the extent we can make this possible. For these purposes, a support person is defined as another person who accompanies the person with a disability to help with communication, mobility, personal care, or medical needs or with access to goods or services.
Assistive Devices
Persons with a disability who wish to use an assistive device when working with our team members will be permitted to do so. This includes use of a tape recorder, Braille recorder, or another device, when communicating with our staff.